National Debt Line

National Debtline is a free, confidential, debt advice service for people in England, Wales and Scotland, run by the charity the Money Advice Trust. Nine out of ten people who get help from National Debtline say they feel more confident in tackling their debts and managing their money as a result.

We’ve helped millions of people deal with their debts. Our debt advice experts care about improving your situation and will help you to take control of your debts.

On this site you’ll find all you need to get started including guides, fact sheets, budget tools, sample letters to help you write to your creditors, and an option to email us your questions.

You can also reach us by phone and our experts will talk you through your options and give you clear advice on how to move forward.

  • Call us on Freephone 0808 808 4000
  • Monday-Friday 9am-9pm
  • Saturday 9.30am – 1pm

Calling our experts

Calling us for help is completely free and confidential. Our number is free to call from landlines and mobiles.

To protect our callers’ confidentiality we do not use British Telecom’s ‘caller display’ equipment so we cannot see your number when you ring us. We also have a permanent block on the ‘caller return’ service. Therefore, if we ring you back our number will not be announced as the last number to ring you to anyone dialling 1471.


  • Regions: East Riding, Hull, North East Lincolnshire, North Lincolnshire
  • Address National Debtline Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP B16 8TP
  • Telephone 0808 808 4000
  • Website View website